Return & Refund Policy

Return & Refund Policy
Wibe - Indo-Canadian Fashion Store
Website: https://wibe.ca

At Wibe, we are committed to providing high-quality fashion with a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Returns

• We accept returns within 7 days of delivery.

• Items must be unused, unworn, unwashed, and in original condition with all tags and packaging intact.

• Returns on personalized, intimate, or clearance items are not accepted.

• Customers are responsible for return shipping costs unless the item received is defective or incorrect.

• To initiate a return, please email us at support@wibe.ca with your order details.

Refunds

• Once we receive and inspect your return, we will process the refund within 5-7 business days.

• Refunds will be credited to the original payment method.

• Shipping charges are non-refundable unless the return is due to our error.

• If your refund is delayed, please check with your bank or payment provider.

Exchanges

• We offer exchanges for size or color within 7 days of delivery.

• To request an exchange, contact support@wibe.ca with your order number and exchange request.

• Exchanges are subject to product availability.

Damaged or Incorrect Items

• If you receive a defective or incorrect item, notify us within 48 hours of delivery with photos of the issue.

• We will arrange a replacement or refund at no additional cost.

Cancellations

• Orders can be canceled within 24 hours of purchase for a full refund.

• Once the order is processed, cancellations are not possible.

For any further assistance, contact our customer support at support@wibe.ca. We are happy to assist you!